Submission Processing & Intake Automation

Submission intake is where bottlenecks start. Emails pile up, attachments need reviewing, information is incomplete, and someone has to sort through everything to figure out what needs quoting and who should handle it.

Our submission processing automation handles the entire intake workflow. Monitor multiple intake channels - email inboxes, broker portals, web forms, API submissions. Extract key information from applications and supporting documents. Apply your business rules to determine coverage type, underwriting authority, and urgency. Route submissions to the appropriate underwriter with complete information package.

The system handles messy real-world submissions. Incomplete applications get flagged with specific missing items. Documents get classified and attached to the right submission. Duplicate submissions are identified. Submissions outside your appetite get declined automatically with explanation.

Your underwriters see a clean queue of submissions ready for review, not raw email chaos. Processing time drops from hours to minutes, quote turnaround improves, and nothing sits in the inbox waiting for manual triage.

Results: faster quote turnaround, better broker experience, and underwriters spending time on underwriting instead of inbox management.

We offer

Multi-Channel Intake Management

Monitor and process submissions from email, broker portals, web forms, and API connections. Single workflow handles all intake sources with consistent processing.

Automated Document Classification

Identify and categorize submission documents - applications, loss runs, financial statements, supplemental forms. Organize attachments automatically without manual sorting.

Business Rules Engine and Triage

Apply your appetite and authority guidelines to route submissions appropriately. Automatic assignment based on coverage type, premium size, risk characteristics, and underwriter expertise.

Incomplete Submission Handling

Identify missing information and generate automated requests back to brokers. Track outstanding items and follow up on incomplete submissions without manual tracking.

Duplicate Detection and Management

Identify duplicate submissions across channels and time periods. Prevent multiple underwriters quoting the same risk or duplicate data entry.

Submission Data Extraction and Organization

Extract key risk information from applications and create structured submission summaries. Underwriters see organized data instead of hunting through documents.

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