Software Development
Complete underwriting platform for aviation insurance MGA. Handles submission intake, quote generation, carrier integration, and policy management for multiple aircraft coverage types.
Client
Elseco
Services
Custom Software Development
Mid-market specialty MGA focusing on general aviation, corporate aircraft, and airport operations. Writing approximately $250M in annual premium across multiple carrier appointments. Operations team of 12 underwriters handling diverse aircraft types from single-engine pistons to corporate jets. Processing 200+ submissions monthly across hull, liability, and airport coverage lines.
Established player in aviation insurance space with strong broker relationships and carrier appointments, known for technical expertise in complex aviation risks. Operating with mix of legacy systems and manual processes, heavy reliance on Excel for tracking and email for submission management with no integrated underwriting platform.
The MGA was operating with disconnected systems - Excel trackers for submissions, manual carrier portal logins for quotes, email-based document management, and no centralized policy tracking. Underwriters most of their time on administrative tasks instead of actual underwriting. Submission turnaround averaged 5-7 days, causing broker frustration and lost business.
Carrier integration was entirely manual with underwriters logging into 8 different carrier portals to get quotes, copying data between systems, and tracking everything in spreadsheets. No validation of underwriting guidelines at submission led to quotes outside appetite that had to be withdrawn. The operational inefficiency was limiting growth and frustrating both underwriters and brokers.
Automated Submission Intake and Processing
Multi-channel submission monitoring extracts applications and supporting documents from email, broker portals, and web forms. Automatic document classification and data extraction puts all relevant information in structured format for underwriter review.
Multi-Carrier Quote Integration
Direct API connections and automated portal interaction with 8+ aviation carriers. Comparative quote analysis shows coverage terms and pricing in unified format. Automated submission to carriers eliminates manual data entry.
Underwriting Guideline Validation Engine
Business rules engine validates submissions against appetite and authority guidelines. Aircraft type restrictions, pilot experience requirements, operational limitations, and coverage restrictions enforced at system level before quotes are generated.
Policy Management and Tracking
Complete policy administration from issuance through renewal. Endorsement processing, certificate generation, renewal tracking, and reporting. Integration with accounting systems for commission and premium tracking.
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